It is highly recommended that you choose the time that suits your requirements the best when you make a booking. If, for some reason there is a change in pick up time, please contact us at our helpline number as soon as possible, so that we can make all necessary changes. We give a 10 minute complementary waiting time at the pickup point. If you need our driver to wait any longer than this, waiting time will be charged from the original pick up time of the booking (this is subject to availability). Drivers have full rights to leave if no communication is made and the job will be taken as a “No Show”.