FAQ - Transfer Services Provider Company : Black bow chauffeur

Can I take large luggage items or surfboards when I book with Black Bow Chauffeur?

Yes you can however we will need to know the exact amount of luggage items and the dimensions for the surf boards to ensure that you receive a vehicle that is the accurate size for what you require. Please see the Our Fleet' section to check the capacity for all our fleet/vehicles (for example, if there are 3 passengers and have three large luggage or surf boards you can’t hire a sedan). For more information please call our helpline number – 07 3314 0152 during working hours or https://www.blackbowchauffeur.com.au/our-fleets.

Can I book airport transfer services Australia wide?

Do I need to call you if I'm delayed at the airport?

What happens if my flight is early?

What happens if I miss my connecting flight?

What if my flight is cancelled?

What if I am delayed with baggage or customs?

What is the complimentary meet and greet waiting times at the domestic airports Australia Wide?

What is the complimentary meet and greet waiting times at the international airports Australia wide?

Why do we require your flight details?

How much time do we need to be at the airport for our flight? Any Suggestions?

How much notice do you need to book an airport transfer service?

How much will it cost to book an airport transfer?

What if my flight is delayed?

Does the driver track my flight?

Do I share this transfer service with any other people when I book with you?

I will need assistance with my luggage, can you assist with this?

What are Black Bow Chauffeur’s overtime charges?

What happens if we are not ready by the pick-up time on the booking?

Will I be collected directly from my location?

How can I purchase a gift voucher?

I have extra luggage, can this be accommodated for?

Can you accommodate for passengers that have difficulties getting in and out of vehicles?

I have a few questions, what should I do?

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