There may be instances where our vehicles are unable to be negotiated over like speed bumps, through turns, driveways, in any unsafe conditions etc., rendering some locations inaccessible. In such a case, we will endeavour to pick up/drop passengers at the closest safest point possible. Should the driver deem any location or situation unsuitable for the vehicle, an alternative will be sought & used or termination of travel will occur if necessary – the driver’s decision will be final and no refund will be paid. Drivers will adhere stringently to all legal road rules at all times. All drivers will plot his/her travel route/s and the company is not liable for the same.