It is very important to choose your pick-up time cautiously as road traffic conditions are different every hour and every day which is beyond anybody’s control. Causes of delays could be road works, road accidents, flat tyres, vehicle breakdown, bad weather, road closures (event days etc.), detours, peak hour traffic or any unknown reason. As you can see in our quote and booking email, we have an approximate duration of the trip and distance of travel by Google Maps (without traffic). However, this may not be 100% accurate and we can’t give you any guarantee as it is totally unpredictable. Please pick your time very carefully, sometimes the duration of the trip can take double the time than shown in the booking or quote. For this reason, we does not take any liabilities about travel time. We work according to your needs, your wish is our command. Another important thing you should keep in mind when choosing your pick up time is that we recommend you to keep a 10-minute pickup time window for our chauffeur. Our chauffeurs always have a rostered day and they always try their level best to pick up on time or even before the scheduled pick-up time. However, we highly recommend you to be ready to be picked up 10min early to avoid any last minute haste, so when the chauffeur reaches your designated location then you have a hassle free start to your journey. For a stress free driving experience for you and Chauffeur, please give a 10 minute window to our chauffeur if he is running late for any reason which is beyond anybody’s control.